The Building Connections programme developed and tested approaches to delivering advice services in two general practices and two job centres in north east Glasgow. The main focus of was to improve social and economic outcomes for people living in deprived communities. By developing and testing collaborative service delivery models involving partners from the public and third sectors, the programme sought to investigate the impact and complexities of collaborative working, particularly approaches which adopted co-located models.
Local communities and front-line staff should be involved in the co-design of policies and services. Their lived experiences offer a vital source of knowledge to help inform effective approaches.
A report has now been published exploring the impact of the Programme, its challenges, and the benefits of the co-locating statutory and third sector organisations in improving outcomes for people and communities. Read the full report here.